Our People

our people

The staff at Austbrokers City State are committed to providing advice and tailoring solutions to suit our clients individual circumstances.

profile

Bob Grbevski

Managing Director

Contact Bob P. 02 4297 1800 M. 0420 301 773

Bob started with Austbrokers City State in 2006, and has worked in the Insurance Industry since 1994. His qualifications include a Bachelor of Commerce (Management), QPIB, Diploma in Financial Services (Broking), Diploma in Financial Services (General Insurance), CIP. He enjoys spending time with family, soccer and cycling.

profile

Brian Barreto

Director

Contact Brian P. 02 4297 1800 M. 0403 948 007

Brian commenced his career in insurance in 1998. He has held various roles across broking, underwriting, claims and compliance with Zurich, Allianz & Austbrokers. In 2008 Brian joined Austbrokers City State. He holds a Diploma in Financial Services (Broking), is a Qualified Practicing Insurance Broker (QPIB) with NIBA and a Senior Associate CIP (Certified Insurance Professional) with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

profile

Amanda Middleton

Operations Manager

Contact Amanda P. 02 4297 1800 M. 0410 496 247

Amanda joined Austbrokers City State in 2007 and has worked in the Insurance Industry since 2000. Amanda has a Diploma of Insurance Broking and a Diploma of Leadership & Management. She enjoys spending time with her family, friends and three dogs.

profile

Eve Dunham

Account & Employee Relations Manager

Contact Eve P. 02 4297 1800 M. 0402 261 011

Eve Joined Austbrokers City State in November 2016 and has been in the insurance industry since 2001. Eve currently holds a Diploma of Business Studies and a Diploma of Financial Services (Broking). She enjoys keeping fit and spending time with her husband and children.

profile

Andrew Nanos

Claims Department & Account Manager

Contact Andrew P. 02 4297 1800 M. 0459 777 114

Andrew started his career in insurance with Austbrokers City State in 2013 and quickly adapted to his role as Claims Department & Account Manager. He currently holds a Diploma of Financial Services (Insurance Broking), and enjoys playing soccer, cooking and spending time with family and friends.

profile

Alicia Thomas

Branch Manager - Nowra

Contact Alicia P. 02 4422 9515 M. 0416 547 115

Alicia has been with Austbrokers since 2006. She enjoys working with her clients to find a solution to meet their needs, managing a portfolio of SME and Strata. Alicia holds a Diploma of Financial Services (Broking). She enjoys traveling with her family and reading.

profile

Steve Ross

Authorised Representitive AR1258681

Contact Steve P. 02 4297 1800 M. 0477 600 168

Steve Ross is an Authorised Representative of Austbrokers City State and acts in a representative capacity for the licensee under AR1258681. Steve has 15 years’ experience within the insurance industry. Starting his career with Austbrokers City State, he then spent a number of years with NRMA Insurance before returning to Austbrokers City State as an Authorised Representative in 2015. Steve understands the importance of business owners focusing on running their business and not stressing about insurance. He has a passion for ensuring that clients are well informed, aware of risk and their livelihoods are protected should something go wrong. As a holder of a Diploma in Insurance Broking, Steve possess the foundation, experience and knowledge to offer unique risk insight and coverage to his clients.

profile

Troy Wiseman

Authorised Representitive AR1240085

Contact Troy P. 02 4297 1800 M. 0438 266 722

Troy Wiseman is an Authorised Representative of Austbrokers City State and acts in a representative capacity for the licensee under AR1240085. Troy started his career in insurance back in 1996 and has been with Austbrokers City State since 2013 as an Authorised Representative. He has a Diploma of Financial Services and has gained experience in all facets of risk management within workers compensation, workplace health and safety, injury management and commercial insurance. Troy enjoys all things sport and sport related.

Tony Porter

Authorised Representitive AR1240086

Contact Tony P. 02 4297 1800 M. 0407 729 747

Tony Porter is an Authorised Representative of Austbrokers City State and acts in a representative capacity for the licensee under AR1240086. Tony has been in the Insurance Industry since 1978 and holds a Diploma of Insurance Broking. Tony founded Drummond Porter Pty Ltd in 1984, which is now known as Austbrokers City State and specialises in Transport and Civil. He has an interest in landscaping and enjoys spending time at his property down the South Coast.

profile

Christian Plakias

Account Manager

Contact Christian P. 02 4297 1800 M. 0410 103 401

Christian has been working at Austbrokers since 2015. He completed his Bachelor of Commerce at the university of Wollongong in 2017 and holds a Diploma in Insurance Broking. Christian Enjoys playing and watching soccer along with keeping fit.

profile

Jackie Lyons

Account Manager

Contact Jackie P. 02 4422 9515 M. 0411 593 363

Jackie started at Austbrokers Nowra in 2008, she had 7 years previous experience in the Insurance Industry. Jackie has a Diploma in Financial Services (Broking) and Senior First Aid. She enjoys competing in Triathlon’s.

profile

Kyla Parry

Account Manager

Contact Kyla P. 02 4297 1800 M. 0405 262 325

Kyla has been with Austbrokers City State since 2005 and has gained extensive experience across all lines of insurance over this time. Kyla holds a Diploma in Financial Services (Insurance Broking). She enjoys scuba diving holding various technical diving qualifications, muay thai kickboxing, travel, the outdoors and spending time with family and friends.

Lisa Waring

Account Manger

Contact Lisa P. 02 4422 9515 M. 0413 446 756

Lisa joined Ausbrokers City State in the Nowra office in 2013. She has her Tier 1 Compliance (Broking) qualifications and is working towards her Diploma of Insurance Broking. Lisa enjoys spending time with her family and dog.

Kristy Johnson

Senior Account Executive

Contact Kristy P. 02 4297 1800 M. 0414 972 534

Kristy started at Austbrokers City State in 2001, and has 5 years previous experience in the Insurance Industry. Kristy has a Diploma in Financial Services (Broking). She enjoys riding her horses and spending time with her family.

profile

Michael Carr

Senior Account Executive

Contact Michael P. 02 4297 1800 M. 0477 285 355

Michael started with Austbrokers City State in 2018 as a Senior Account Executive. He has worked in the Insurance Industry for the last 35 years which includes being a broker for the last 20 years and has a Diploma in Financial Services (Broking). Michael enjoys spending time with family and friends and enjoys nothing more than the Cronulla Sharks winning on the weekend.

Natalie Kidson

Senior Account Executive

Contact Natalie P. 02 4297 1800 M. 0429 485 052

Natalie joined the team at Austbrokers City state in November 2019. She obtained her Diploma of Insurance Broking in 2017. Natalie loves to cook and spend time with her fur-baby.

John Ivancevic

Senior Account Executive

Contact John P. 02 4297 1800 M. 0427 984 594

John began with Austbrokers City State in February 2017. John has extensive experience in the insurance industry across broking and underwriting and is a Qualified Practicing Insurance Broker. He enjoys soccer, motorsports and spending time with the wife and kids.

John Yeoman

Senior Account Executive

Contact John P. 02 4297 1800

John started his career in insurance back in 1988 and has been with Austbrokers City State since 2019. John has a Diploma of Financial Services and has his Tier 1 Compliance (Broking). He enjoys spending time with family, collecting and enjoying good wine and driving a classic MG when the weather is fine

Myra Errington

Account Executive

Contact Myra P. 02 4297 1800 M. 0401 919 495

Myra started with Austbrokers City State in 2018 as an Administration Assistant. In 2019 she moved into an Account Executive position, she currently holds a Tier 1 Compliance (Broking) and is working towards her Diploma of Insurance Broking. Myra enjoys travelling, the outdoors and socialising.

Jessica Dimoski

Account Executive

Contact Jessica P. 02 4297 1800 M. 0447 238 458

Jess has been with Austbrokers City State since 2020. She has completed her Bachelor of Commerce degree at the University of Wollongong. Jess has her Tier 1 Compliance (Broking) and is working towards a Diploma in Financial Services (Broking). Jess enjoys spending time with her family, travelling to new places, and loves the warmer weather.

Lily Rose Christie

Account Executive

Contact Lily P. 02 4297 1800 M. 0439 221 173

Lily started with Austbrokers City State in 2022 as a Broker Assistant. She currently holds a Tier 1 Compliance (Broking) and is working towards her Diploma of Insurance Broking. Lily enjoys travelling, food and history.

Kristen Jovanovski

Account Executive

Contact Kristen P. 02 4297 1800 M. 0412 980 945

Kristen has been with Austbrokers City State since 2022 as a Broker Assistant. She holds her Tier 1 Compliance (Broking) and is working towards her Diploma of Insurance Broking. Kristen is also studying a Bachelor of Business at the University of Wollongong. She enjoys spending time with her family, the outdoors and being active.

Peter Walsh

Account Executive

Contact Peter P. 02 4297 1800 M. 0458 578 197

Peter started with Austbrokers City State in 2022 as a Broker Assistant. He has a Diploma of Education from James Cook University and has his Tier 1 Compliance (Broking). Peter enjoys gaming and spending time at the gym.

Ellen Bird

Account Executive

Contact Ellen P. 02 4422 9515 M. 0460 007 553

Ellen started with Austbrokers City State in 2022 as a Broker Assistant. She has completed a Bachelor of Fine Arts at the National Art School and holds her Tier 1 Compliance (Broking). Ellen enjoys reading novels and working on building a Tiny House with her partner

Harrison Dabin

Account Executive

Contact Harrison P. 02 4297 1800

Harry has been with Austbrokers City State since 2022 as a Broker Assistant. He is studying a Bachelor of Law/Economics and finance at the University of Wollongong. He holds his Tier 1 Compliance (Broking). Harry supports the Cronulla Sharks and enjoys playing soccer.

Olivia Falconer

Account Executive

Contact Olivia P. 02 4297 1800 M. 0466 388 847

Olivia Joined Austbrokers City State in 2024 and is currently working torwards her Tier 1 Compliance (Broking). Olivia spends her free time gaming, watching anime and doing digital art.

Brooke Beaufoy-Merlin

Broker Assistant

Contact Brooke P. 02 4422 9515

Brooke commenced with Austbrokers City State in 2022 as a Broker Assistant. She has completed her Tier 2 Compliance (Broking) and is working towards her Tier 1 Compliance (Broking). Brooke enjoys being outdoors exploring, exercising and art.

Logan Mathie

Broker Assistant

Contact Logan P. 02 4297 1800

Logan has been with Austbrokers City State since 2023 as a Broker Assistant. He is studying a Bachelor of Business at the University of Wollongong and is working towards his Tier 1 Compliance (Broking). Logan enjoys playing soccer and supporting Arsenal.

Adam Timpano-Voloder

Broker Assistant

Contact Adam P. 02 4297 1800 M. 0491 605 005

Adam started with Austbrokers City State in March 2022 as a Claims Officer. He holds his Tier 1 Compliance (Broking) and is working towards his Diploma of Insurance Broking.  Adam enjoys soccer and keeping fit.

Alex Baulch

Broker Assistant

Contact Alex P. 02 4297 1800

Alex joined Austbrokers City State in 2024 as a Broker Assistant. He is studying a Bachelor of Business at the University of Wollongong and is working towards his Tier 2 in Insurance Broking. Alex enjoys playing soccer, running and travelling.

Hope Phipps

Senior Claims Officer

Contact Hope P. 02 4297 1800 M. 0455 475 901

Hope joined Austbrokers City State in July 2024 as a Senior Claims Officer and is working towards her Tier 2 Insurance Broking qualification. Hope joins our team with 15 year’s experience within the insurance industry. Starting her career in 2009 her passion still remains in claims helping clients after a disaster or emergency with a seamless claims experience. Hope enjoys spending her free time by being outdoors with her children beach hopping in summer, playing soccer and watching her kids play rugby league come winter as well as spending all the time she can with friends and family.

Lydia Rasch

Claims Officer

Contact Lydia P. 02 4297 1800 M. 0447 555 764

Lydia started with Austbrokers City State in 2023 as a Claims Officer. Lydia has completed a Bachelor of Commerce/International Studies at the University of Wollongong and holds her  Tier 2 Insurance Broking Qualification. She enjoys travelling and playing sports

William Nava

Claims Officer

Contact William P. 02 4297 1800

William (Billy) began working with Austbrokers City State in 2020. He has been working in the Insurance Industry since 2015, handling health, property and motor insurance. Billy enjoys playing with his pets and hopes to build a small shelter for stray dogs someday.

Jo-Anne Archer

Administration Assistant

Contact Jo-Anne P. 02 4297 1800

Jo-Anne has been in the insurance industry for over 30 years and has spent her entire career as an Austbrokers employee. She currently holds her tier 2 qualification and enjoys reading, cooking and spending time with her husband and children.

Rexcel Gatdula

Administration Assistant

Contact Rexcel P. 02 4297 1800

Rexcel began working with Austbrokers City State in 2022 as an Administration Assistant. She has been working in the Insurance Industry since 2014, handling different kinds of insurance products such as Motor, Property, Casualty, and Liability. Rexy enjoys singing, baking, and spending time with friends and family.

Patrick Diaz

Administration Assistant

Contact Patrick P. 02 4297 1800

Pat began working for Austbrokers City State in 2023 as an Administration Assistant . Prior to that, he worked as Customer Service for NRMA - dealing with CTP, Property, and Motor Insurance. He is a basketball enthusiast and a huge Kobe Bryant fan. As a parent of two children, he enjoys spending the weekend doing outdoor activities with my family, going camping, and going to the beach.    

Miriam Burlaos

Administration Assistant

Contact Miriam P. 02 4297 1800

Miriam joined Austbrokers City State in 2024 as an Administration Assistant. She holds a Bachelors Degree in Accounting Technology and has worked in the insurance industry since 2017, first working in Credit Control before moving to Policy Support. Miriam enjoys spending time with her boyfriend, reading books and binge-watching movies and TV shows.

Charmaine Granados

Administration Assistant

Contact Charmaine P. 02 4297 1800

Charmaine (Charm) began working with Austbrokers City State in 2019. Charm has over 10 years’ experience in the Insurance Industry, mostly life insurance products. She enjoys listening to music, hanging out with friends and was a dancer before becoming a mum.

Jayne Morgan

Receptionist/Administration Assistant

Contact Jayne P. 02 4297 1800

Jayne has worked for Austbrokers City State since 2003, and worked in the Insurance Industry for 9 years prior to joining the City State team. Jayne has Tier 2 Compliance (Broking). She enjoys reading, exercising and spending time with the family.